The Student Helpline is not available through the form, you can reach the LSVb with your questions by email: email@example.com or by phone: 030 231 6464.
The Student Helpline offers free legal advice to all students regarding their education, student grants or rent. Our young legal team is available 5 days a week and helps up to 1.000 students a year with their (legal) problems or questions. The dreaded definite study advice during the propaedeutic phase, tuition fees, the big changes regarding student grants, and the nerve-wrecking graduation are the most frequently addressed topics at the Student Helpline. For more information on these topics, please see our pages, which offer extensive information about the subjects. If your question remains unanswered, do not hesitate to contact us. Unfortunately, we do not have the capacity to represent students in legal procedures.
Be advised: Our legal team provides legal advice to students. If you need help immediately, please contact the (local) emergency services and/or reach out to your educational institution.
Here is a summary on how the Student Helpline can help you:
First and foremost, it is of relevance for the legal department to get sent some basic information as soon as a question is posed to the student helpline, such as the full name of the student, the title of his/her degree programme, and which university/college the student attends. Then, the focus is on the details of the legal issue. Subsequently, by means of the law, parliamentary acts, doctrine and regulations of the relevant institution, potential solutions to the issue are examined.
On the basis of thorough legal examination, an advice is provided to the student and in some cases, this may result in composing a written objection, appeal or petition.
Keep in mind! Apart from the Dutch Student Union, partner-unions in various student cities also contribute daily to the student helpline. These unions have their own legal department from which support to the Dutch Student Union is provided. In the few cases that the Dutch Student Union may not provide an adequate solution, the student will be referred to a specific person or institution that may offer suitable help.
Please fill in the form below. You will receive our answer via e-mail. Please note that our e-mails sometimes end up in your spam folder. Therefore, please regularly check your spam folder if you are expecting an answer from the Student Helpline!
Because of the coronavirus, you currently cannot contact the Student Helpline by phone. VIDIUS Legal Assistance, however, is reachable Monday-Thursday from 15:00 until 17:00. You can reach VIDIUS’ volunteers at +31302532253.